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FAQs

What is counseling?

Counseling is a professional relationship between a trained counselor and a client. It aims to help individuals explore their emotions, thoughts, and behaviors to address challenges and achieve personal growth.

What is telehealth?

Telehealth refers to the use of digital communication technologies, such as video calls, phone calls, mobile apps, and online platforms, to deliver healthcare services remotely. It allows people to connect with healthcare providers without needing to visit a physical office, i.e. using computer or phone.

Who can benefit from counseling?

Anyone experiencing challenges in their personal, professional, or social life can benefit from counseling. This includes individuals dealing with stress, anxiety, depression, relationship issues, grief, or those seeking self-improvement.

What happens during a counseling session?

During a counseling session, you will talk about your concerns in a safe and confidential environment. The counselor will listen actively, provide insights, and work with you to develop strategies to address your challenges.

How long does a counseling session last?

Typically, a counseling session lasts 50-60 minutes. However, the duration may vary depending on the counselor and the type of therapy.

How many sessions will I need?

The number of sessions varies based on individual needs, the issues being addressed, and the goals of therapy. Some people find resolution in a few sessions, while others may benefit from longer-term counseling.

Is counseling confidential?

Yes, counseling is confidential. Counselors are bound by ethical and legal standards to keep your information private, with a few exceptions such as threats of harm to yourself or others, or legal requirements.

Do I need a referral to see a counselor?

In most cases, you do not need a referral to see a counselor. You can contact a counselor or a counseling service directly to schedule an appointment.

How do I choose the right counselor?

Consider factors such as the counselor’s qualifications, experience, areas of expertise, and approach to therapy. It’s also important to feel comfortable and build a good rapport with your counselor.

What if I’m not comfortable with my counselor?

It’s okay to express your concerns to your counselor. A strong therapeutic relationship is crucial for effective counseling, so your feedback will help to improve relationship with your counselor.

What should I do to prepare for my first counseling session?

Before your first session, think about your goals for counseling and any specific issues you want to address. Be ready to share your concerns openly and honestly.

Will counseling give me advice or solutions?

Counselors typically do not give direct advice or solutions. Instead, they guide you in exploring your own thoughts and feelings to empower you to make decisions that is best for you and implement changes you think will benefit the quality of your life.

What if I’m nervous about starting counseling?

It’s normal to feel nervous before starting counseling. Remember that counselors are trained to create a supportive and non-judgmental environment to help you feel comfortable.